Privacy Policy
At Obbro Rakaniaga Sdn Bhd ("Obbro Rakaniaga") we value your business and your trust. We recognize that your privacy is very important to you and to most people who use the internet. This section of our privacy policy is detailed below and we suggest that you read it thoroughly. This policy addresses what information we collect, how we use it, how to correct or change it, and how we protect the change posted. This policy may change from time to time and all changes will be posted here on https://shop.nowallclean.com. When so posted, they shall become effective immediately. It is your duty to monitor the changes posted.
NowAllClean™ is the brand name under Obbro
Rakaniaga Sdn Bhd (1161806-K), a company incorporated under the laws of
Malaysia with its place of business at No. 9, Lorong Perusahaan Pengakalan 4,
Taman Perkhidmatan Perusahaan Pengkalan, 34000 Taiping, Perak, Malaysia.
By purchasing Obbro Rakaniaga products, using Obbro Rakaniaga services, interacting with Obbro
Rakaniaga either at our roadshows, exhibitions or otherwise, or by using the Obbro
Rakaniaga e-commerce website https://shop.nowallclean.com (“Site”), you consent to the processing
of your Personal Data by Obbro Rakaniaga and all persons involved in the
products and services offered by Obbro Rakaniaga.
In the event of any conflict between the English and other language
versions, the English version shall prevail.
REGISTRATION
All users must use a confidential password together with the identification number assigned to you in order to log on to the password protected areas of https://shop.nowallclean.com. You shall maintain the confidentiality of any identification number, PIN or password provided. You shall immediately notify us of any unauthorized use of these identifiers, or any other breach of security. You are fully responsible for all activities that occur under these Identifiers. We are not responsible for any misuse of your account by someone who uses your Identifiers.
INFORMATION
COLLECTED
When you visit this Site, we may collect information in two ways through information automatically gathered from your computer or through information you voluntarily provide at this Site. Automatically gathered information are navigational information about where visitors go on our Site, how many visits were made to the Site, when the Site was visited and other non-personally identifiable information (for example domain type, browser version, service provider, IP address).
Our general policy is to only collect individually
identifiable information (voluntarily information) that is absolutely necessary
for a transaction or which is useful for our own internal operations. At the
time you register to become a Registered User of the Site, you will be asked to
complete a registration form which requires you to provide information such as
your name, address, contact number, email address, IC number, credit card
number (where applicable). If you
purchase a product from this Site, we may collect additional information
including billing information, credit card numbers and expiration dates and any
other details required for the transaction.
HOW WE
MAY USE THE INFORMATION
We use your collected information to improve our marketing and promotional efforts, to statistically analyse site usage, to improve our content and product offerings and to customize our Site's content, layout and service. We may use your collected information to service your account with us, including but not limited to investigating problems, resolving disputes and enforcing agreement with us. We do not sell, rent, trade or exchange any personally identifying information of our users. We may share certain aggregate information based on analysis of collected information with our partners, customers, advertisers or potential users. We may use your collected information to execute marketing campaigns, promotions or advertising message on behalf of third parties; however, in these circumstances, your collected information will not be disclosed to such third parties unless you respond to the marketing, promotion or advertising message. We may use third parties to help us monitor Site activity, to respond to your requests for specific information, fulfilling orders, delivering packages, sending postal mail and email, removing repetitive information from customer lists, analysing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments, and providing customer service. If personally identifiable information (for example, name, address, email address, telephone number) is provided to any of these third parties, we will require that such information be maintained by them in confidence.
We may use your Registration Information to provide services
that you request or to contact you regarding additional services about which we
think that you might be interested. Specifically, we may use your email
address, mailing address, phone number or fax number to contact you regarding
notices, surveys, product alerts, new service or product offerings and
communications relevant to your use of our Site. We may generate reports and
analysis based on the Registration Information for internal analysis,
monitoring and marketing decisions. If you never want to receive any
announcements or special offers from us, please visit our registration page to
change your preferences. Remember to change your preferences for each of the
email accounts you have given us.
All your publishing information will be publicly available
on the Site and therefore accessible by any internet user. Any Publishing
Information that you disclose to us becomes public information and you
relinquish any proprietary rights (including but not limited to the rights of
confidentiality and copyrights) in such information. You should exercise
caution when deciding to include personal or proprietary information in the
Publishing Information that you submit to us.
We will share your Payment Information with banks or vendors
relevant to the transaction in order to enable transactions to be completed. In
addition, we may use Payment Information to determine your credit-worthiness
and, in the process of such determination, we may make such Payment Information
available to banks or credit agencies. Any credit card information that you
provide through the Site is directly submitted to a payment server of the
credit card processing bank. We do not maintain electronic or physical copies
of your credit card information. While we have in place up-to-date technology
and internal procedures to guard your Payment Information against intruders,
there is no guarantee that such technology or procedure can eliminate all of
the risks of theft, loss or misuse. We shall not be liable to you or any other
person for any damages that might result from unauthorized use, publication,
disclosure or any other misuse of Payment Information, including credit card
information.
We use Statistical Information to help diagnose problems
with and maintain our computer servers, to manage our Site and to enhance our
Site and services based on the usage pattern data we receive. We may generate
reports and analysis based on the Statistical Information for internal
analysis, monitoring and marketing decisions. We may provide Statistical
Information to third parties, but when we do so, we do not provide
personally-identifying information without your permission.
As we continue to develop our business, we might sell or buy
stores, subsidiaries, or business units. In such transactions, customer
information generally is one of the transferred business assets but remains
subject to the promises made in any pre-existing Terms & Conditions
(unless, or course, the customer consents otherwise). Also, in the unlikely
event that we, or substantially all of its assets are acquired, customer
information will of course be one of the transferred assets.
Other than
as set out above, you will receive notice when information about you might go
to third parties, and you will have an opportunity to choose not to share the
information.
DISCLOSURE
OF INFORMATION
We reserve the right to disclose information collected to the relevant authorities where we have reason to believe that such disclosure is necessary to identify, contact or bring legal action against someone who may be infringing or threatening to infringe, or who may otherwise be causing injury to or interference with, the title, rights, interests or property of Obbro Rakaniaga, our users, customers, partners, other web site users or anyone else who could be harmed by such activities.
You should be aware that we may disclose specific
information about you in response to a subpoena or other judicial order or when
we reasonably believe that such disclosure is required by law, regulation or
administrative order of any court, governmental or regulatory authority.
If we have reason to believe that a user is in breach of the
terms of the User Agreement or the Terms and Conditions or the Distributors
Rules and Regulations or the DC Rules and Regulations or the SP Rules and
Regulations or any other agreement with us, then we also reserve the right to
make public or otherwise disclose such information collected or gathered from a
user in order to pursue our claim or prevent further injury/damage to us or
others.
Obviously, however, this does not include selling, renting,
sharing or otherwise disclosing personally identifiable information from
distributor for commercial purposes.
Other than as set out above, you will receive notice when
information about you might go to third parties, and you will have the
opportunity to choose not to share the information. By using our Site, you
shall be deemed to have given your consent to the collection and gathering and
use of information collected or gathered by us.
SECURITY
When you place orders or access your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. SSL also confirms the identity of the server and tells us that the message arrived safely. This is the most secure system available and offers the strongest possible deterrent against fraud and hackers. Furthermore, all of the customer data we collect is protected against unauthorized access.
PROMOTION
We will periodically send out promotional message to our users. In fact, these will be great offers on selected merchandise currently featured on Obbro Rakaniaga. Since we have no intention of sending unwanted mail, these messages will only be sent to people who have requested to receive them. Unless you have requested to receive such information from us, we will not rent or sell this list to any third parties. If you have requested to receive such messages from us, you have consented to our sharing, giving, selling, or renting of your name and email address to third parties. If you do not specifically request these messages, they will not be sent to you. If after choosing to receive these email messages from us, you later decide that you wish to stop receiving them, you can easily unsubscribe from the mailing list by following the instructions at the bottom of any of the message and you will be promptly removed from the list.
COOKIES
We use a browser feature known as a cookie which assigns a unique identification to your computer. It is not uncommon for websites to use cookies to enhance identification on their users. A cookie is a small amount of data that is sent to your browser and stored on your computer hard drive. It is used to help track clicks as you go through the pages within the Site. A cookie can be sent to your computer hard drive only if you access our Site using the computer. If you do not de-activate or erase the cookie, each time you use the same computer to access our Site, our web servers will be notified of your visit to our Site and in turn we may have knowledge of your visit and the pattern of your usage. Generally, we use cookies to identify you and enable us to access your Registration Information, Publishing Information or Payment Information so you do not have to re-enter it; gather statistical information about usage by users; research visiting patterns and help target advertisements based on user interests; assist our partners to track user visits to the Site and process orders; and track progress and participation in promotions.
You can
determine if and how a cookie will be accepted by configuring your browser
which is installed in the computer you are using to access the Site. If you
desire, you can change those configurations in your browser. By setting your
preferences in the browser, you can accept all cookies, you can be notified
when a cookie is sent, or you can reject all cookies. If you reject all cookies
by choosing the cookie-disabling function in your browser, you may be required
to re-enter your information on our Site more often and certain features of our
Site may be unavailable.
NOTICES
Unless otherwise explicitly stated, notices to us must be sent via email to info@obbrogroup.com or by registered mail to:
Obbro
Rakaniaga Sdn Bhd (1161806-K)
No. 9, Lorong Perusahaan Pengkalan 4, Taman Perkhidmatan Perusahaan Pengkalan, 34000 Taiping, Perak, Malaysia.